About Us

A Team Obsessed with Smarter Healthcare Conversations

We believe every patient deserves to be heard. That’s why we built Ranea.ai, your intelligent, HIPAA-compliant voice assistant designed to simplify scheduling, reduce call wait times, and deliver peace of mind to both patients and providers.

About us

From Idea to Impact

We believe every patient deserves to be heard. Ranea.ai brings human-like voice AI to healthcare so clinics never miss a call again.

Human-Like AI Voices

Engages patients with natural, empathetic speech that sounds like a real staff member not a robot.

Multilingual Fluency

Supports real-time conversations in English, Spanish, Urdu, Arabic, Chinese, and more perfect for diverse patient populations.

No-Code Flow Builder

Design appointment scripts, follow-ups, and routing logic visually no coding required.

Smart Action Execution

Books appointments, verifies insurance, updates EMRs, and sends confirmations automatically.

Real-Time Call Handling

Never miss a call again. Ranea answers instantly, reducing call wait times and boosting patient satisfaction.

Seamless Integrations

Connects with systems like Epic, eClinicalWorks, CureMD, and more ensuring data flows where it matters.

Our Core Value

Built with Purpose, Guided by Values.

At Ranea.ai, we’re not just building technology, we’re reimagining how clinics connect with patients. Our values are rooted in empathy, precision, and ethical AI.

Patient-Centered Design
Privacy & Compliance First
Innovation with Integrity
Testimonial

What Our  Users Are Saying

Dr. Arlene McCoy
Founder, Serenity Behavioral Health

"Ranea.ai has completely changed how we manage patient calls. Appointment scheduling is now instant, and our front desk team is free to focus on care, not coordination."

10,000+ calls handled in 3 months
James Milner
Psychiatrist & Private Practice Owner

"As a solo provider, I used to miss dozens of calls each week. Now every call is answered 24/7, and I’m getting more consistent follow-ups and better feedback from patients."

11,000+ calls handled in 4 months
Arlene McCoy
Operations Lead

"The multilingual voice assistant is a game-changer for our diverse patient base. No code. No learning curve. Just results."

10,000 calls handled in 3 months
Leslie Alexander
Clinic Director

"We set up Ranea in under a day. It speaks to our patients in Urdu, Spanish, and Arabic — like a real receptionist would. Our no-show rates dropped within weeks."

17,000+ calls handled in 8 months
Marvin McKinney
Director of Innovation, LifeBridge Clinics

"Ranea.ai has completely changed how we manage patient calls. Appointment scheduling is now instant, and our front desk team is free to focus on care, not coordination."

15,000 calls handled in 5 months
Kathryn Murphy
Clinic Growth Strategist

"We scaled to new cities without hiring more staff—Ranea now handles over 12,000 multilingual calls a month with zero drop in quality."

13,000 calls handled in 3 months
FAQ

Frequently Asked Questions

What happens if a patient cancels or the database is down?

If a patient cancels, Ranea.ai automatically reassigns the time slot to the next eligible patient. In case of a database error, the AI politely informs the caller and asks them to try again later, maintaining a smooth and professional experience.

Does the AI support multiple languages?

Yes. Ranea.ai’s voice assistant can be customized to support English, Spanish, Urdu, Hindi, Arabic, Chinese, and Russian—ensuring inclusive and accessible care for diverse patient populations.

Can I view or manage booked appointments?

Yes, Ranea.ai provides a dashboard where clinic staff can view all confirmed appointments, check patient details, and update availability in real-time.

Is my clinic and patient data secure?

Absolutely. Ranea.ai follows industry best practices for security. All sensitive data is stored securely, API keys are encrypted in environment variables, and temporary audio files are deleted after each call session. HIPAA compliance support is available for clinics upon request.

How does AI improve clinic call handling and appointment booking?

Ranea.ai uses advanced voice AI to answer incoming calls, understand patient requests in natural language, and automate appointment scheduling 24/7. By combining OpenAI’s Whisper, Deepgram TTS, and LangChain conversational logic, Ranea ensures fast, friendly, and accurate support for every patient.

Want to know more? You can email us anytime at Adil@ranea.ai
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