Premium Plan for AI-Powered Call Assistant
Our Premium Plan delivers a powerful, hands-free experience designed for forward-thinking healthcare practices that demand efficiency, security, and scalability. Whether you're managing a single clinic or a multi-location practice, this plan empowers your operations with advanced AI and voice automation tools to handle appointments effortlessly.
Features
1. Advanced Security & Compliance
- HIPAA-compliant data handling
- End-to-end encryption & secure storage (MongoDB with secure environment variables)
- Two-factor authentication for admin dashboards
2. Priority Support
- Dedicated onboarding assistance
- Direct access to expert engineers
- 24/7 uptime monitoring and response SLA
3. Smart AI Tools & Voice Automation
- Real-time voice assistant powered by Whisper STT & Deepgram TTS
- Pre-trained for mental health & chronic disease workflows
- AI memory & context tracking with LangChain and ConversationBuffer
4. Customizable Booking Engine
- Appointment validation within business hours (9 AM – 5 PM)
- Regex-based natural language time parsing
- Flexible integrations with EHRs and calendars
5. Admin Dashboard & Insights
- Access logs & call recordings
- Real-time appointment view & export
- Custom analytics (future-ready)
6. High-Volume Calling & Multi-Session Handling
- Handles simultaneous calls with active session tracking
- Supports both incoming and automated outbound calls
- Intelligent error handling and retry logic
Benefits
✓ Maximize Staff Productivity
Automate front-desk tasks and reduce no-shows with instant confirmations.
✓ Deliver a 24/7 Patient Experience
Let patients schedule appointments even outside clinic hours with zero human interaction.
✓ Peace of Mind with Reliability & Security
Robust, fault-tolerant architecture and secure APIs ensure smooth operation and patient trust.
✓ Competitive Advantage
Offer next-gen AI calling support with multilingual and natural conversation flows.
✓ Scalable as You Grow
Modular backend architecture and API-first design make it easy to scale and customize.